Non-custom orders are shipped out within 7-15working hours of purchase. 

Custom orders order typically takes 15-30 business days to ship

Shipping costs are affordable and vary depending on the size and weight of your order, and are calculated at check out. We provide excellent, reliable shipping services within the United States, to the rest of the world. All shipping services include tracking information.

After your order has been successfully placed, you will receive a confirmation email. Once it has been shipped, you will receive a second email containing your tracking information. Please allow up to 24 hours for your tracking information to be updated.

Do you ship internationally?

Yes! We ship to most countries worldwide.

Shipping Options

 

What does in-stock, backordered and handmade mean?

In-stock: In-stock items are ready-made, meaning these items are in our facilities and ready to ship to you! We typically ship in-stock items within one business day from the date ordered. Please be sure to note the shipping estimates on each individual product page you'll see it above the "Add to Cart" button. We’ll also send shipping details in your confirmation email.

High Demand: This is a hot item— so many people wanted it that we sold out, but we will have more available soon! These pieces are available for purchase and your order will be added to our fulfillment queue. We’ll ship your backordered item as soon as it’s available, typically in about two weeks. The estimated ship date is indicated on the product page and in your confirmation email. You'll see it above the "Add to Cart" button. Please note that you will be charged at the time the order is placed.

Handmade: Handmade pieces are just that, handcrafted just for you. We start working on your order right away and it typically takes up 3-5 business days to ship. Be sure to note the estimated shipping date on the product page so you can plan accordingly. 

Personalized: Made just for you! We start working on your order right away and it typically takes up 8-10 business days to ship. Be sure to note the estimated shipping date on the product page so you can plan accordingly. 

 

Where can I find my tracking number?

After you place an order, you'll receive an email confirmation with your order number. Your tracking number will be sent to you via a separate email once your order is ready to leave our warehouse. Please allow up to 24 hours for the tracking information to update before reviewing your shipment status.

Lost package?

For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered” or need additional information from you to complete the delivery.

If you’re unable to resolve the issue with the shipping company, email support@prittijewelry.com and we’ll get to the bottom of it!

*SHIPPING ESTIMATES
Estimated shipping time frames are calculated based on average shipping times. The timeline estimates are based on business days and do not include weekends and holidays. If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact support@mintandlily.com.

*Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.

*Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.